The refund policy
Get a full refund for Canceled Events . We’ll contact you and issue a refund automatically, excluding the bank fees .
Refunds for Rescheduled Events
We’ll contact you with the new date and time ASAP. Can’t make it? Refunds are up to the artist, team, venue, or promoter – but we’ll do everything we can to help. Contact us!
*Exceptions to the Refund & Exchange Policy
Exceptions include VIP, Platinum, and other premium tickets; resale tickets; tickets purchased with additional items or bundled products; tickets later discounted.